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Solution to the IRCTC CAPTCHA is not loading or showing issues

CAPTCHA is used to prevent and filter automated bots and distinguish real-humans to protect and fight against the unethical use of the automated scripting, plugins, extensions, and the browser-addons to fill the forms and perform specific automated tasks and functions. CAPTCHA is simple yet powerful enough to help the developers and website owners and organizations to filter-out and prevent the website from unethical use of the system. Yet, some times it turns out to be a headache in the cases when the CAPTCHA fails to load and show.

CAPTCHA is being used everywhere be it Gmail, Sign up, login and registration forms, and including the (Indian Railway Catering and Tourism Corporation) IRCTC web-portal and in this post, we have included the solutions to help you in the cases when the IRCTC CAPTCHA fails to load or show even after you are on a high-speed Internet network.

The CAPTCHA may fail to load due to many reasons which could be:

  1. Internet issue at your Internet Service provider’s (ISP) end
  2. Ad-Blockers
  3. Caches and cookies
  4. Outdated web browsers
  5. IRCTC server issues

The solutions to the IRCTC Captcha is not loading or showing the problems are:

1. Internet issue at your Internet Service provider’s (ISP) end

IRCTC Captcha most may not load due to the issue at your Internet Service provider’s end, mostly with the broadband providers, which could be MTNL, BSNL, Airtel and other broadband providers – also by the other telecom users which include Reliance Jio, Airtel, Vodafone, and Idea, etc.

There are two possible ways to diagnose if the issue is with your Internet service provider:

  1. Use the different Internet Service Provider, or
  2. Use VPN

You can ask your friend or any family member to share hotspot and connect it via WiFi or USB cable and if there is no such option is available then you can try downloading the VPN (Virtual private network) software such has Hide.me and connect to the VPN network to see if the Captcha loads properly otherwise read the next solution.

2. Ad Blockers

Ad blockers help you get rid-off from the advertisement that appears on every other website that you visit and use. Still, on the other hand, it has several disadvantages to the users as-well-as the owner of these websites as most of the sites, including Google, YouTube, and Facebook, are running just because of the ads that appear. When it comes to the users, the Ad-blockers do not only block the ads but sometimes it blocks useful content, including the CAPTCHA. It may be possible that CAPTCHA is not loading or showing because of the Adblocker plugin, extension, or the add-on that you’ve installed on your browser, be it Mozilla Firefox, Google Chrome, Safari or the Microsoft Edge.

To diagnose if the issue is because of the Adblocker, disable or remove the adblocker from your browser and restart the browser and check if the problem has resolved or not – if the problem has not resolved, then see the next solution.

3. Caches and cookies

Caches are used to store the static contents locally on your browser to help the websites to load faster where the cookies are used to store string values and information to identify the users and store login information etc. Sometimes, the Capatch may not load because of the issues with the cookies and caches as the Capatch is genuinely based on the cookies. The best thing about the caches and cookies is you can delete them without losing any data, but it may be possible that you have to re-login on the websites where you have logged in previously.

To delete and manage the cookies and caches on different browsers, you may follow these instructions:

  1. Clear cache & cookies in Google Chrome and Microsoft Edge
  2. How to clear the Mozilla Firefox cache

If the issue has not resolved even after clearing and deleting the caches and cookies, you can try the next solution.

4. Outdated web browsers

It may be possible that you are using an outdated web browser to explore the Internet, which needs to be updated or upgraded to the latest to resolve the issue with the CAPTCHA loading problem.

To check if your browser needs to be updated, go to:

If the issue has not resolved even after updating the browser, see the next solution.

5. IRCTC server issues

IRCTC is the world’s 300th ranked website, which means it gets tons of traffic every second, which needs to be handled by a few hundreds of the servers – it may be possible that the IRCTC servers are overloaded and the reason captcha is not loading or showing in your browser. In that case, you can only wait until the issue resolves by itself or can write to the support center of the IRCTC addressing them the problem. Don’t be confused as it may be possible that the website is opening without any issues. Still, the captcha isn’t showing as it may be possible that the functionality of the captcha is being handled by that server, which is ongoing some maintenance or is overloaded.